CUSTOM ORDERS

Do you have a custom jewellery request? If you've dreamed up a beautiful idea you want to bring to life or have a special occasion you want the perfect piece of jewellery for, I'd love to make that happen for you!

HOW DOES IT WORK?

  1. Send me your ideas! You can either use the contact page or email me at hello@wildefolk.co.uk Please include your:
    • Budget
    • Deadline
    • Size
    • Inspiration/reference pictures or links to Pinterest boards (I won't copy another jewellers work but this helps me to visualise what your style is)
  2. I'll let you know if I can do it, if any tweaks need to be made, and a timescale.
  3. If you want to go ahead, I'll send you an invoice containing payment information and terms & conditions.
  4. A non-refundable 50% deposit will need to be paid before I purchase any materials or begin making your order. If you have a tight deadline it's important that you pay this as soon as possible to avoid delays.
  5. Once I've completed your piece I'll let you know and send photos. You'll then have 14 days to pay the balance of your invoice before I send it to you!

FAQ'S

Do I have to go ahead with my idea once I’ve emailed you?
No of course not! All enquiries are completely no-obligation!

What if I change my mind once you’ve made it?
That’s why you pay a non-refundable deposit. If you change your mind at the last minute then I may have lost the time I’ve spent designing and making your piece, but your deposit has paid for the materials so I’m not out of pocket.

Can I have a payment plan?
This depends on the cost of the piece and how long you wish to spread the payments over and will be assessed on a case-by-case basis, but it doesn’t hurt to ask!

How long does my quote last?
Due to the recent instability in the precious metals market, quotes are only valid for 7 days. If you're not able to pay your deposit in this timeframe, the quote will unfortunately need to be recalculated.

A POLITE REQUEST:

Please only join the email waiting list for custom orders when you are fully ready to engage.

I work through the wait list in chronological order so ghosting me just means I could be working on someone else's custom piece instead of waiting for your reply.

If I don’t hear back from you within 2 weeks of contact, whether that’s me letting you know “hey it’s your turn” or sending your invoice, you will be bumped down the list to accommodate somebody else.

Thank you!